So into week one and there has been a steady trickle of orders which is encouraging and useful to test the process for fulfilling orders. So far, fingers crossed and touching wood, everything has gone smoothly although I have say the daily trip to the post office is getting to be a bit of a drag - I am going to have to find a better way of fulfilling orders (at the moment I am keen to get a proof of postage for each package so that I can sort out any problems if they occur).
The best part so far from this week is the first bit of unsolicited feedback from a customer - I received an e-mail from one of my first customers as below:
" Hi, I just wanted to say how happy I was with the items I ordered from you (junction pack and wooden straights), and also the delivery was really fast. I didn't expect to receive them until next week! I'll definitely pass the recommendation onto my friends, and return when I need new bits for my boys wooden track collection."
The best part of this e-mail is the promise of word of mouth advertising - as far as I am concerned this is by far the best type of press any business, especially a new one, can get. Here's hoping that this will lead to plenty of further orders especially in the run up to Christmas.
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